Refund Policy

Plans change — here is exactly what happens when they do. Every request is handled by a person at the front desk, not a form letter.

Full refund

Cancel any booking at least 72 hours before it starts for a full refund to your original payment method, no questions asked.

Transfers

Within 72 hours of start time, bookings convert to credit: move to another date, gift the spot to a friend, or hold it for up to 90 days.

Courses and injury

If injury or illness stops you mid-course, unused weeks become account credit with a doctor's note. If we cancel a session, you choose a refund or a replacement date.

To request either, email hello@northgatedojo.com with your order reference.